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Webinar Help

WE USE THE ZOOM PLATFORM FOR OUR LIVE WEBINARS.

Not used ZOOM before? Don’t worry, it’s pretty simple.

Once you have booked in for a webinar, you will need to register with ZOOM by following these simple steps.

  1. Click on the link we send you once you have registered. It will take you to a form.
  2. Complete the form.
  3. Click register at the bottom of the page.
  4. You will then receive an email with information on how to enter the course into your chosen calendar.
  5. The link and password to join the webinar will also be on the email we send you.
  6. After registering, you will receive a confirmation email containing information about joining the meeting.

How to maximise your webinar experience.

  • You may join the webinar half an hour before the scheduled session.  This gives you chance to ensure everything is working.
  • We suggest you wear a headset, this way the sound will be free of any feedback and clearer for everyone. A simple smartphone ear plug set with a microphone is just fine.
  • There’s no need to have your video camera on if you don’t want to.
  • The presenter will mute and unmute participants at different times, inviting questions or comments.
  • If you wish to ask a question you may do this by unmuting yourself or typing a question into the chat.

HOW TO JOIN A ZOOM MEETING:

https://support.zoom.us/hc/en-us/articles/201362193-How-Do-I-Join-A-Meeting—

TEST YOUR AUDIO AND VISUAL OPTIONS: This will be useful for asking questions during the session:

https://support.zoom.us/hc/en-us/articles/201362283-How-Do-I-Join-or-Test-My-Computer-Device-Audio-

CHAT FUNCTION: If you don’t have video and audio options then familiarise yourself with this function.

https://support.zoom.us/hc/en-us/articles/203650445-In-Meeting-Chat

TROUBLESHOOTING:

https://support.zoom.us/hc/en-us/sections/200305593-Troubleshooting

 

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